This course focuses on effective skills in the health care environment. Content includes handling medical records, filing, chart documentation, patient appointment setting, intake and related lab skills, medical ethics, and patient privacy. Effective written and verbal communication skills are also addressed. Prerequisites: Basic computer skills, Health Care Orientation (HLTH 4120072), and application and admission to the Medical Office Assistant program. Visit www.germanna.edu/workforce for more information. Call (540)891-3095 for information on the online course option.